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Overcoming Resistance to Digital Safety Training: Tips for Safety Managers

Staff Writer

Updated: Nov 5, 2024


Woman with red hard hat sitting in a forklift holding a tablet

Digital safety training offers a powerful way to enhance workforce safety, but not everyone embraces change easily. Safety managers often face pushback from workers who are hesitant to transition from traditional in-person training to digital formats. Addressing this resistance is crucial to reaching the full potential of digital training tools. Here are some practical strategies to help safety managers ease the transition and foster acceptance.


1. Emphasize the Benefits for Workers

One of the most effective ways to reduce resistance is to highlight the direct benefits for workers. Explain how digital training can be more convenient, allowing them to complete modules at their own pace and revisit content whenever needed. Emphasize that digital training can lead to less time in formal training sessions and more time on the job, ultimately improving both safety and productivity.


2. Offer Hands-On Demonstrations

Many workers resist digital tools simply because they are unfamiliar or uncomfortable with new technology. Providing hands-on demonstrations and practice sessions can help them feel more confident. Set aside time to show workers how the training platform works and answer any questions they have. The more comfortable they are with the technology, the more likely they are to engage with the training.


3. Involve Workers in the Process

Involving workers in the decision-making process can go a long way in reducing resistance. Seek feedback from employees on how they prefer to receive training, and consider incorporating their suggestions into the digital training program. When workers feel that their voices are heard, they are more likely to buy into the new system.


4. Start Small with a Pilot Program

Instead of rolling out digital training across the entire workforce at once, consider starting with a pilot program. Select a small group of workers to go through the digital training first, and use their feedback to make improvements before a larger rollout. Once others see their peers successfully using the new system, they may be more willing to give it a try.


5. Address Common Concerns

Workers may have specific concerns about digital training, such as worries about job security or the fear of being replaced by technology. Address these concerns openly by emphasizing that digital training is a tool to help them perform their jobs more safely and efficiently, not to replace their roles. Reassure them that their skills and expertise are still valuable and that the training is designed to support them.


6. Provide Continuous Support

Resistance can often be mitigated with ongoing support. Ensure that workers have access to help whenever they need it, whether through online resources, dedicated support staff, or in-person assistance. Let them know that you are committed to making the transition as smooth as possible and that their success with the new training format is a priority.


7. Highlight Success Stories

Sharing success stories from within the company or from other organizations can help create a positive narrative around digital safety training. Highlight how the new system has helped improve safety outcomes, reduce incidents, or make training more accessible. When workers see tangible benefits and hear about positive experiences, they may be more willing to embrace the change.


Digital safety training has the potential to transform workplace safety, but addressing worker resistance is key to realizing these benefits. By emphasizing the advantages, providing support, and involving employees in the process, safety managers can help ease the transition and foster a culture that embraces digital innovation. Let us know if you would like to learn more.


 
 

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